Terms of service
Last updated: September 16, 2026
1. Agreement to Terms
These Terms of Service ("Terms") govern your access to and use of Epicpro (the "Site"), operated by Epicpro LLC ("Epicpro," "we," "us," or "our"), based in Texas, United States. By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
2. Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order on the Site. By placing an order, you represent that you meet this requirement.
3. Products
Epicpro is an authorized dealer of bikes and cycling equipment from manufacturers including Specialized, Pinarello, Cervélo, Trek, Cannondale, Scott, and others. We make every reasonable effort to display product colors, specifications, and pricing accurately, but we do not guarantee that your device's display will reflect these exactly, and minor variations between a listing and the product you receive may occur. All brand names, trademarks, and logos referenced on this Site are the property of their respective manufacturers. Epicpro is an authorized dealer of these products; unless explicitly stated, Epicpro is not the manufacturer and is not otherwise affiliated with or endorsed by these manufacturers beyond that dealer relationship.
4. Pricing and Payment
All prices are listed in US dollars. We reserve the right to correct pricing errors at any time before an order ships and will notify you before charging any corrected amount. By placing an order, you confirm that the payment information you provide is accurate and that you are authorized to use the payment method submitted. Orders are processed through our secure third-party payment provider; we do not have access to your full card details.
5. Order Acceptance and Cancellation
Your order is an offer to purchase, which we may accept or decline for any reason, including product availability, errors in pricing or product information, or suspected fraud. We reserve the right to cancel any order prior to shipment, in which case we will issue a full refund.
6. Returns, Shipping & Warranty
Full details on returns, shipping timelines, and warranty coverage are available on their dedicated policy pages, linked in our footer. Those policies form part of these Terms by reference. Warranty coverage for products sold on this Site is provided by the original manufacturer of the product, not by Epicpro, except where otherwise stated.
7. Intellectual Property
All original content on the Site — including text, graphics, and site design — is the property of Epicpro or its licensors and is protected by copyright and other intellectual property laws. Product names, images, and trademarks belonging to the manufacturers we carry remain the property of those manufacturers.
8. User Conduct
You agree not to use the Site for any unlawful purpose, to interfere with the Site's operation or security, to submit false or misleading information, or to attempt to gain unauthorized access to our systems or other users' accounts.
9. Limitation of Liability
To the fullest extent permitted by law, Epicpro is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or your purchase, assembly, or use of our products. All bikes must be assembled, fitted, and maintained according to the included manufacturer instructions before riding. Cycling carries inherent risk of injury; riders are responsible for wearing appropriate safety equipment and riding within their ability. Our total liability for any claim arising from your purchase will not exceed the amount you paid for the product giving rise to the claim.
10. Indemnification
You agree to indemnify and hold Epicpro harmless from any claims, damages, or expenses (including reasonable legal fees) arising from your violation of these Terms or misuse of our products.
11. Governing Law
These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict of law principles.
12. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
13. Changes to These Terms
We may update these Terms from time to time. Changes take effect once posted to this page, with the "Last updated" date revised accordingly. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
14. Contact Us
Epicpro LLC
1710 9th St Unit 23, Lubbock, TX 79401, United States
Email: support@epicpro.shop
Phone: 806-544-2923