Do you ship fully assembled bikes?
Bikes ship boxed and securely packaged according to each brand's standard requirements. Contact us at support@epicpro.shop before ordering if you have questions about assembly for a specific model.
What's your return policy?
We accept returns within 30 days of delivery on eligible items. See our Refund Policy for full details.
How long does shipping take?
See our Shipping Policy for processing times and delivery estimates.
Do you ship internationally?
No — we currently ship within the United States only.
How do I know what size bike to get?
Sizing varies by brand and model. Contact us at support@epicpro.shop or 806-544-2923 and we'll help you find the right fit before you order.
Are the bikes covered under manufacturer warranty?
Yes — see our Warranty Policy for details on how manufacturer warranties work through us.
How can I track my order?
You'll receive a shipping confirmation email with tracking information once your order ships.
Still have questions?
Contact us — we're happy to help.