At a glance
- StandardWCAG 2.1 AA
- NavigationKeyboard friendly
- Feedback2 business days
- Phone ordersHappy to help
Last updated: October 6, 2026
Epicpro is committed to making epicpro.shop usable by everyone, including people with disabilities. We believe every customer should be able to browse, shop, and get support with dignity and independence.
1. Our Standard
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA — the widely recognized standard for web accessibility — and we treat accessibility as an ongoing effort as the Site evolves.
2. Measures We Take
- Semantic page structure and headings for screen-reader navigation
- Keyboard-navigable menus, cart, and checkout
- Text alternatives for meaningful images
- Sufficient color contrast and readable font sizes
- Regular review of new content and features for accessibility barriers
3. Known Limitations
Some third-party elements (such as embedded payment or chat widgets) may not yet fully meet our target standard. We monitor these and work with vendors toward accessible alternatives.
4. Feedback and Assistance
If you encounter any accessibility barrier on the Site, or need help placing an order, we want to hear from you:
- Email support@epicpro.shop with the page address and a description of the issue
- Call 806-544-2923 (Monday–Friday, 9 AM–5 PM CT) — we are happy to take your order or answer questions by phone
We aim to respond to accessibility feedback within 2 business days.