Do you ship fully assembled bikes?
Bikes ship boxed and securely packaged. Contact us at support@epicpro.shop before ordering if you have assembly questions.
What’s your return policy?
We accept returns within 30 days of delivery. See our Refund Policy.
How long does shipping take?
Shipping is free on every bike. Orders are processed in 1–2 business days, then arrive in 3–5 business days once shipped. See our Shipping Policy.
Do you ship internationally?
No — United States only.
How do I know what size bike to get?
Contact us at support@epicpro.shop or 806-544-2923 and we’ll help you find the right fit.
Are the bikes covered under manufacturer warranty?
Yes — see our Warranty Policy.